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Terms & Condition

Delivery Policy

  • Delivery and installation service is currently available for free in each of the following cities: Tripoli, Benghazi, Misurata, Zliten.
  • Delivery outside the scope of the aforementioned cities lists subject to additional fees.
  • Delivery and installation will be according to the contract and the company is not responsible for any delay caused by the customer.
  • Delivery and installation procedures are started according to the contract with the customer.

    Installation policy

    • The basic installation does not include any civil or electrical work.
    • In case additional work is required, additional cost fees will be charged accordingly.
    • The installation guarantee period is according to the period mentioned in the contract and includes installation defects and errors.
    • It is required that the installation site be safe, and in case that the installation contractor arrives and it turns out that the site is not safe, SenwanCompany has the right to cancel the purchase process, and in this case, an administrative fee of 5% of the total amount will be imposed on the buyer.

    Cancellation and Refund policy

    • In case of damage occurred to any equipment at the time of delivery, we will gladly replace it as soon as possible without any additional cost to the customer
    • Please note that Senwan will not refund the payment fee if the equipment was in process of manufacturing or installation or have been installed.

    Payment methods

    Please Note that Payments links will be managed by a third party separate from Senwan Company.

    All the information provided when using the services of a third party must be the responsibility of the customer.

    Senwan Company is not responsible for any misuse of the information provided to a third party.

    Senwan will protect – to the maximum of its capabilities – all information provided by the customer via the Senwan website and all the links available through the Senwan company is available for the convenience of customers.

    • Credit cards: The account of the sales officer of electronic financial transactions on the Internet can be used directly through our website by providing the payment gateway account information
    • Bank transfer: In the case of payment by a bank transfer, the payment will be verified within two working days, and after that delivery and installation will take place within the contracted period from the date of receiving the payment.
    • SADAD service: Please note the necessity of Payment of rules and regulations
    • EDFALI service: Please note that Pay for Me service rules and regulations must be applied.

    Disclaimer

    • Senwan will not sell any of your information to a third party, while Senwan may contact you for promotions in the future.
    • Senwan Company is not responsible in any way for any special, direct, indirect, circumstantial or incidental damages, or any damages of any kind whatsoever, whether in the course of implementing the contract or negligence or any other damage arising from the use of the service or Its contents or what is related to it.
    • Senwan reserves the right to make additions, deletions, or modifications to the contents of the service at any time without prior notice.

    Copyright

    Customer agrees that all copyrights and other intellectual property rights available on the site, any graphics and texts, printed or unprinted text, or any other materials or information are the property of Senwan Company, and the customer can claim otherwise, neither at present nor in The future, The customer may not violate or attempt to violate any of the copyright or any other intellectual property rights of the Sunwan company, directly or indirectly, neither now nor in the future, and in any country where there are.

    Guarantees

    Senwan Company provides any guarantees about its accuracy. It does not assume any responsibilities or liabilities for any typographical or other errors or omissions in the site content.